Cancellation & Refund Policy

Cancellation & Refund Policy

Last Updated: August 2026

Thank you for choosing MahitiAds Digital Business Card.

This Cancellation & Refund Policy explains the rules applicable to subscriptions purchased for the MahitiAds Digital Business Card service.

1. Digital Business Card Subscription

MahitiAds provides a digital service that allows customers to create and manage a professional Digital Business Card through their customer account.

Available subscription plans and prices are displayed on our Pricing & Plans page before payment.

2. Cancellation Before Payment

A customer may leave the subscription page or cancel the payment process before completing the payment.

If the payment has not been successfully completed, no subscription will be activated and no refund will be applicable.

3. Successful Payment

Once a payment has been successfully completed and verified, the customer’s Digital Business Card subscription may be activated according to the selected plan.

4. Refund Policy

Because the Digital Business Card subscription is a digital service, refunds are generally not provided after successful payment and activation of the subscription.

However, if a customer believes that a payment was made incorrectly, duplicated, or the service was not activated due to a technical issue, the customer may contact MahitiAds Support for review.

Each such request will be reviewed individually.

5. Duplicate Payments

If the same transaction is charged more than once due to a technical or payment-processing issue, the customer should contact us with the relevant payment details.

After verification, an eligible duplicate payment may be refunded through the applicable payment method.

6. Payment Completed but Subscription Not Activated

If a customer’s payment has been successfully deducted but the subscription has not been activated, the customer should contact MahitiAds Support.

We will verify the payment transaction and, where the payment is confirmed as successful, take the appropriate action to activate the subscription or resolve the payment issue.

7. Cancellation After Subscription Activation

A customer may stop using the service at any time.

However, cancellation of use after subscription activation does not automatically create an entitlement to a refund for the remaining subscription period.

8. Subscription Expiry

A subscription remains valid according to the subscription period selected and successfully purchased by the customer.

After the subscription expires, subscription-based features may become unavailable until the subscription is renewed or reactivated, where applicable.

9. Refund Processing

Where a refund is approved by MahitiAds, the refund will normally be processed through the applicable payment/payment-processing method used for the original transaction.

The time taken for the refunded amount to appear in the customer’s account may depend on the payment provider or customer’s bank.

10. How to Request Support

For payment-related issues, customers should contact MahitiAds and provide:

  • Customer name
  • Registered email address
  • Payment/order ID
  • Date of payment
  • Amount paid
  • Description of the issue

This information helps us verify the transaction and resolve the issue efficiently.

11. Changes to This Policy

MahitiAds may update this Cancellation & Refund Policy from time to time to reflect changes in our services, payment processes, or applicable requirements.

Any updated version will be published on this page.

12. Contact Us

If you have any questions regarding cancellation, refunds, payments, or your Digital Business Card subscription, please contact us through our Contact Us page.

MahitiAds

Website: https://mahitiads.com/

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